The Opportunity We are seeking a highly motivated and experienced Facilities Manager to oversee a portfolio of commercial properties in central London. This is a critical, hands-on position requiring the successful candidate to be on-site five days a week to ensure exceptional service delivery, maintain rigorous health and safety standards, and manage service charge budgets effectively. Key Responsibilities Reporting to the Senior Facilities Manager, you will be accountable for the full scope of facilities services across your allocated portfolio. Serve as the principal point of contact for all facilities-related advice and guidance for occupiers and visitors. Implement and deliver the company's customer experience initiatives to ensure a consistently high level of service across all sites. Ensure all reactive maintenance and day-to-day service requirements are addressed in a timely, cost-effective, and professional manner. Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants.Financial and Contract Management Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non-recoverable budgets. Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with agreed accounting pra...