Responsibilities
* Technical implementation of medium to large infrastructures within timescale estimates and risk identification. On larger projects, works within the technical framework of the project to meet customer requirements.
* Technical Capability: Works within a team with in-depth product knowledge without supervision to implement technical best practice.
* Service Level: Manages systems within SLA, proposing, identifying improvements, and implementing changes to meet service level requirements.
* Problem Solving: Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary.
* Professional Development: Stays up to date with new products, tools, and techniques, encouraging their use within the business to promote continuous improvement of capability.
Experience and Qualifications
* Independent implementation of LAN networks and infrastructure patching following design specifications and resolving issues.
* Provision of comprehensive guidance on the development of, and modifications to, solution components to ensure alignment with relevant architectures, strategies, policies, standards and practices, and that existing and planned solution components remain compatible.
* Ability to meet project deadlines and costs within scope of responsibility.
* Provision of timely workarounds or fixes when errors occur.
* Capacity to manage changes to service, process, organization, operating model and other aspects beyond technology components, demonstrating how agreed requirements (including automation of business processes) are met, and indicating any options or considerations that require a business decision.
Security Clearance Requirement
Candidates holding high level security clearance are most welcome. Successful applicants will be required to be security cleared prior to appointment, a process that may take a minimum of 18 weeks.
Equal Opportunity Statement
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
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