Location: LutterworthSalary: £26,500Are you a talented individual that understands what excellent Customer Service looks like?Would you like to work for a company that values their employees, provides personal development and significant career progression?Our client has recently won a number of prestigious accounts and are now looking to recruit a Customer Success Executive to join their highly successful team. This is an award-winning company that offers excellent training and flexible working.You will be reporting to the Customer Success Manager, the Customer Success Executive primary role is to provide world-class service to their customers by supporting them to achieve maximum results in utilising our client’s technology platform. A great opportunity for someone who is looking to progress their career in Recruitment and Logistics.
You will need to have:
1. Excellent communication skills, both verbal and written with the ability to listen and interrogate customers to ensure full understanding of their requirements
2. Love to talk and be excellent at building relationships with people over the phone and face to face
3. Be able to multi-task and have experience of dealing with a workload that fluctuates throughout the week
4. Have experience of MS Office and be 'techsavvy’
5. Have a head for numbers and the ability to understand what the data is telling you.
6. Managing client relationships
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