Overview
Join to apply for the Assistant Shop Manager role at AVS Newcastle ltd.
Location: 23 High Street, Stourport-On-Severn, DY13 8BJ
Hours: 14 per week (weekend working required as part of a rota)
Contract: Permanent
Salary: £23,391 per annum based on 35 hours per week
About the role: We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the "window of the British Red Cross" on the high street.
* Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development in partnership with the shop manager.
What you will need
* Retail experience and know-how from working in a shop environment.
* Strong people skills with a passion for delivering an excellent customer experience, supporting a team, and engaging with people from all walks of life.
* Commercial awareness with an understanding of financial targets and measures; proficient IT skills.
* Flexible approach to meet the needs of the store.
Closing date: 23.59 on Monday 15th September 2025. We reserve the right to close the advert early.
What you will get
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities plus comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing: Access to mental health and wellbeing assistance.
* Team working: Champion our mission in a collaborative team.
* Cycle to Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on a diverse and inclusive workforce and environment. We are committed to supporting our teams to bring their true selves to work without risk or fear of discrimination, supported by our networks and regular data reporting.
Together, we are the world's emergency responders
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
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