Exciting Opportunity Alert! Join Rendall & Rittner as a Front of House Manager
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Front of House Manager. This is an incredible career opportunity with a fantastic package.
Position: Front of House Manager
Location: Point West, London, SW7 4XR
Working Hours: Monday to Friday 0800 - 1700
Salary: £35,000 - £40,000 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
Time Off: Enjoy 20 days of holiday plus national holidays.
Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house TSS temp team.
Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *
Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
This role will be based on the Point West Development in the borough of Kensington & Chelsea, close to Earls Court and the Albert Hall. The development is made up of 400 residential homes, a Sainsburys super store and David Lloyd Gym complex is located within walking distance of Gloucester Road Tube station.
Key Responsibilities and Requirements:
As a Front of House Manager at Rendall & Rittner, you will:
You will support the General Manager with the operational running of the estate, managing front desk operations and ensuring SOPs are implemented and being followed accordingly.
You will have experience in managing the onsite operations team. This includes performance management, performance reviews, appraisals, training and development, and rota management. Providing first-hand support to the team and ensure consistent service standards.
You will have robust experience in security management, access control, investigating incidents in a timely manner, managing / viewing CCTV, carrying out site patrols, H&S checks, overseeing traffic management and implement diversion routes when required.
Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner.
Responsible for managing the work permits, reviewing RAMS (Risk Assessments and Method Statements) and supervising contractors whilst they are on site.
Ensuring a welcome pack is being sent to every new resident and enforce short-let practices.
You will act as the first point of authority for leaseholders to comply with sub-letting licence registration; investigate, enforce, and follow up on payments
You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your accord.
You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries
You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems.
Youll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. Youll lead, engage and inspire others.
Ideally you will have relevant qualification such as the SIA licence and IOSH Managing Safely.
How to Apply:
Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-SK1
Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.
Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
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