Job Description: Cultural Impact Head (Hiring Immediately), Basildon
Client: Wagamama
Location: Basildon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 6
Posted: 10.05.2025
Expiry Date: 24.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — 'be you, be Wagamama'. We are seeking a General Manager to lead our team, inspire excellence, and uphold our standards, as we continue to nourish from bowl to soul.
The Role:
As a General Manager, you will motivate your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance. You will coach, develop, and lead your team to achieve their best while ensuring operational excellence.
Candidate Profile:
* Prioritize creating a positive, inclusive work environment through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
* Dedicated to delivering outstanding guest service, ensuring every interaction reflects our commitment to excellence, supported by your team’s skills and mindset.
* Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
* Focus on team building and development, from recruitment to ongoing growth, promoting personal and professional advancement.
* Committed to fostering an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
* A proactive problem solver, capable of quick decision-making and thinking on your feet.
What We Offer:
* Bonus scheme – up to £8,000 annually
* Access up to 30% of earnings before payday with Wagestream
* Private medical insurance
* Free food on shift and 50% off outside work for you and your friends/family
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* First access to new menus
* Wagamama parties with VIP guests
* Recognition through our nationwide 'Love Above the Door' program
Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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