The Vacancy
Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.
We currently have an exciting opportunity to join this department as an Administration Consultant, within our Data Journey team in our Birmingham, Edinburgh or Glasgow Office.
What will your role look like?
The Administration Consultant will lead the delivery of a range of client‑focused administration projects, ensuring regulatory requirements and client expectations are met. The role involves working closely with internal teams, trustees and insurers, and provides exposure to a broad and varied portfolio of project work.
The successful candidate will take ownership of projects including data rectification, risk transfer activity and the implementation of GMP equalisation outcomes, managing delivery from planning through to completion. You will play a key role in ensuring work is delivered accurately, efficiently and to agreed timescales.
Though this is a varied role, your key tasks will include:
1. Delivery of client projects for a portfolio of clients: Risk transfer arrangements, including data provision and cleansing and transition work. GMP projects – such as reconciliation, rectification and implementation of equalised GMPs. Data gap and benefit audit work and subsequent rectification and cleansing.
2. Ensuring accuracy, consistency, and the highest level of quality assurance.
3. Effectively communicating to manage a schedule of deliverables, prioritise work and ensure team capacity is in place to deliver, supported by our Project Management team. Setting project timelines and tracking progress. Acting as a principal point of contact for portfolio of clients. Provision of updates on project progress as required – for example to internal stakeholders or during Trustee meetings.
4. Monitoring commercial aspects of your portfolio, including: Drafting of fee scopes. Regular billing.
5. Delivering high quality, expert pensions administration projects to clients.
6. Taking the lead on unusual cases.
7. Overseeing reviewer process in line with best practice guidance.
8. Reporting on progress and risks
9. Continuously improve workflows and practices.
10. Developing team members, providing guidance and technical support.
11. People manage members of the team and encourage their career development.
12. Undertaking a modest amount of travel between Hymans’ UK offices.
13. Supporting recruitment and onboarding activities as required.
14. Completing accurate time recording and maintain chargeability targets.
To enjoy and succeed in this role, you will have:
15. Extensive experience in the administration of defined benefit pensions.
16. Technical understanding of pensions, including calculation of benefits and benefit tranches.
17. Knowledge of risk transfer projects and GMP equalisation implementation preferred.
18. The ability to lead on delivery of client work, including liaising with other parties such as actuarial and administration teams as well as client contacts.
19. Detailed and up to date knowledge of legislation relating to DB pension arrangements.
20. Experience of leading a project with a collaborative, consultative approach.
21. Good knowledge of governance principles.
Ideally, we would be looking for candidates to hold a professional qualification such as Associate Membership to the Pension Management Institute (or be working towards this). However, we would also be open to applications from candidates who could bring a knowledge of the UK pensions market from relevant industry experience.
We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our full support. We would also love to hear about other knowledge and experience you may have that is not listed but could be of interest.
In addition to a competitive salary and access to our profit share scheme, we offer:
22. A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
23. A collaborative and encouraging work environment where your thinking and ideas are encouraged.
24. On site mental health and wellbeing assistance.
25. A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
26. Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
27. Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments.
Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.