Detention Custody Officer – Heathrow Immigration Removal Centre
Care & Custody will be holding assessment centres on the following dates: 20 & 21 May 2026, 02 & 03 June 2026.
* £32,848.40 per annum
* 40 hours per week
* Pension
* Life insurance
* Free meals on duty
* Free onsite parking
* Uniform provided
* Free gym use
* Retail and restaurant discount vouchers
* No experience necessary; full training given on full pay
The Role
Our DCOs work with extraordinary courage and resilience, keeping those in our care safe and secure. This is a fast‑paced environment where no two days are the same. As you gain experience, we will support you to grow and develop.
* Working hours: 40 hours per week (shift work covering days and nights)
* Flexibility to work a mixture of short and long day shifts
* The centre operates 24/7/365; your rolling roster covers 51 weeks to help plan work/life balance
* Must be eligible to obtain CTC clearance (valid UK passport or EU passport with Share Code, or ILR from a Commonwealth country; no criminal conviction or ongoing police investigation)
Who we’re looking for
Being a DCO demands people skills, patience, resilience, and professionalism. You will need excellent communication skills to support colleagues, work together, and deliver an exceptional service to our residents. Previous experience dealing with a variety of people who have been agitated, confused, or angry would be an advantage.
* Strong communication and interpersonal skills
* Ability to remain calm and professional in challenging situations
* Previous experience handling agitated or distressed individuals (advantage)
Training
Once you have passed selection and vetting, you will begin a 5‑week Initial Training Course. Training is paid and starts on the first day of employment.
Specific Requirements
All offers of employment are subject to security clearance and enhanced background checks.
Benefits
* Continued personal development with full support
* Ability to achieve a work/life balance
* Pension, private medical cover, share and MiDeals discount schemes with access to thousands of offers
* Free meals during working hours, use of the IRC’s fully equipped gym, free parking
* Full training provided on full pay
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
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