Overview
Join to apply for the Guest Service Ambassador role at Adagio Aparthotels.
Adagio Aparthotels adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi.
Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Responsibilities
* Welcomes all guests as soon as they arrive with care and attention, with a personalised approach
* Is proactive, anticipates guests needs and looks for suitable solutions
* Conveys the hotel image and promotes company’s loyalty program ALL
* Assists as required with the solving of any guest problem and is able support any query
* Efficient and satisfying manner
* Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them
* Carries out all operations concerning guests arrival and departure in compliance with payment procedure
* Informs guests about formalities, any special conditions relating to their stay and the services available
* Actively contributes to the qualitative and quantitative targets of the department
Qualifications
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
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