Senior Office & Operations Administrator (Polish & English Speaking)
Location: Office-based - West Drayton
Salary: £35,000
Hours: Full-time
Monday - Friday 8:00 - 17:00
Saturday - 8:00 - 14:00
We're looking for a reliable, highly organised Senior Office & Operations Administrator who is fluent in Polish and English to support the day-to-day running of our operations office.
This is a hands-on role at the centre of the business, covering phones, scheduling, payroll support, and general administration in a fast-paced operational environment. The right person will be calm under pressure, process-driven, and dependable.
Key Responsibilities
* Managing inbound calls and office communications (English & Polish)
* Scheduling jobs and coordinating drivers, trades, and daily operations
* Supporting payroll processing and basic finance administration
* Handling confidential admin tasks and maintaining accurate records
* Acting as a senior point of contact in the office
* Supporting junior staff during busy periods
* Ensuring consistent office cover and smooth daily operations
* Escalating issues appropriately to management
Essential Requirements
* Fluent Polish and English (spoken and written)
* Proven experience in office administration or operations support
* Comfortable handling payroll and sensitive information
* Strong organisational and communication skillsReliable attendance and availability
* Ability to work calmly in a phone-heavy, fast-moving environment
Desirable
* Experience in logistics, construction, waste, maintenance, or similar sectors
* Familiarity with job booking systems and operational workflows
#J-18808-Ljbffr