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Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone is looking for a Relief House Manager to join the team to cover ad hoc shifts around the Storrington and West Sussex area of England.
Hours: Flexible hours to be agreed with the Operations Manager
Hourly rate: £13.37 per hour
Mileage: Will be paid
Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression, and the opportunity to work in beautiful surroundings.
About the Role of a Casual House Manager
We are seeking a customer-centric House Manager to exemplify the high-quality customer standards we are renowned for. The role includes front of house management, facilities, event coordination, and customer service.
Some duties of the Casual House Manager include:
* Helping Homeowners settle into their new home.
* Providing professional front of house service and welcoming visitors warmly.
* Offering help, support, and advice to Homeowners as needed.
* Promoting good communication between Homeowners, their families, and our partners and suppliers.
* Managing the development’s gardens and grounds to ensure a safe, secure, and pleasant environment.
* Handling emergency situations professionally.
* Facilitating social interaction and helping Homeowners enjoy retirement living.
Key competencies for the successful candidate include:
* Excellent communication skills with a proactive attitude.
* Extensive experience in a customer service-oriented role.
* A professional approach with high standards.
* Reliability and flexibility to handle out-of-hours calls and emergencies.
* Ability to thrive in a busy, varied environment.
* Resilience and effective problem-solving skills.
* Basic awareness of Health and Safety is advantageous.
* Good computer literacy, including Microsoft Word and Outlook.
* Previous or current first aid qualifications are a plus.
As part of McCarthy & Stone Management Service, a successful and rapidly expanding national company, you will receive support to help meet your career goals.
Why Apply?
McCarthy Stone has been recognized as a great place to work! This is a rewarding role and a proud career where every day you make a positive difference in the lives of older people.
Could this role be the perfect job for you?
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