Service Manager – inclusion
Location: Poplar Bank, Huyton, Knowsley, L36 9GD
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £48.11 Per Hour
Job Ref: OR19874
Job Responsibilities
Oversee daily operations and ensure efficient service delivery.
Manage and support team members to achieve performance goals.
Develop and implement policies and procedures to improve service quality.
Coordinate with other departments to ensure smooth workflow.
Monitor and report on service performance metrics.
Handle customer inquiries and resolve issues promptly.
Person Specifications
Must Have
Proven experience in a managerial role.
Strong leadership and communication skills.
Ability to work under pressure and meet deadlines.
Excellent problem-solving skills.
Proficiency in relevant software and tools.
Nice to Have
Experience in the public sector or similar environment.
Knowledge of local government operations.
Additional certifications in management or related fields.
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed