Sales Manager
DIVISION: Sales
SITE LOCATION: South East - Poole
REPORTS TO: Managing Director
Job Purpose: Mayfield are a leading installer of sundecks to Holiday and Residential Park Homes across the UK and over the last 36 years have built an enviable reputation for quality, durability and value. We design, manufacture and build UPVC decking to the highest standard. Based in our busy sales office in Poole, you will have responsibility for managing the sales function for the South Coast Supply & Fit segment of the business including internal and field-based colleagues as well as looking after a portfolio of Park Group customers.
Key Accountabilities:
1. Achieve Sales and Margin forecast for South Coast Supply and Fit
2. Recruit, coach, develop and motivate high performing sales team
3. Deliver KPI’s for Field Sales (activity and revenue targets)
4. Build realistic pipeline and ensure all quotes are followed-up in a timely manner
5. Identify, map and target high potential opportunities
6. Ensure areas are being effectively covered
7. Cultivate meaningful relationships with industry stake holders and trade associations
8. Support Sales Office with quoting and pricing on complex projects
9. Prompt resolution of customer disputes – 1st call resolution
10. Promote Mayfield on SM and encourage advocacy
11. Formulation of sales Campaigns and Promotions
12. Support Sales Office in delivering superior customer experience
13. Provide Senior Management with accurate monthly reporting
14. Liaise with Operations Manager and Production Manager to optimise productivity
15. Identify and report on emerging trends and competitor activity
16. Representation at Regional and National Trade Shows
Key Experiences and Skills Required:
17. Minimum of 3 years in a Sales Leadership role with proven track record in B2B
18. Proven track record of managing change
19. Strategic thought process linked with analytical thinking
20. Flexible and adaptive leadership style
21. Evidence of professional sales training
22. Excellent communication and presentation skills
23. Ability to build rapport and develop relationships at all levels
24. Stay calm under pressure with pragmatic approach to problem solving
25. IT literate with good working knowledge of MS Office
26. Full driving licence
Desirables Skills, Qualifications and Experience Required:
27. Industry related experience preferred but not essential
Personal Attributes:
28. People management – Exceptional interpersonal skills and ability to create an environment within which you and your team can thrive. Demonstrate commitment to working and engaging constructively with internal and external stakeholders.
29. Leadership – strong, consistent, clear, decisive, resilient, inspirational, integrity, ability to drive through change.
30. Action orientated – Able to deal with problems in appropriate time frames
31. Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards.
32. Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal.
33. Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges.
34. High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions.
35. Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role.
36. Empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility.