Description Family Assistant | 9613 | Secondment Opportunity / Temporary Fixed Term Contract until March 2027 | 37 hours per week | £31,537 to £33,699 per annum | Grade G | City & South / West & Breckland Are you passionate about making a difference for children, young people, and families who have migrated to Norfolk? Join our REDI (Relocation, Ethnic Diversity and Integration) team within Children’s Services and help create inclusive, supportive communities where every child can Flourish. Location: 1 x City & South 1 x West & Breckland About the Role: As a Family Assistant, you’ll provide holistic family and educational guidance to promote wellbeing and inclusion for families from ethnically diverse backgrounds. You’ll work closely with schools, health providers, local authorities, and community organisations to help families settle and succeed in Norfolk. Your responsibilities will include: Visiting families and completing Family Assessments and Plans to improve outcomes. Supporting welfare visits and signposting families to universal and specialist services. Working with interpreters and communication tools to overcome language barriers. Building strong relationships with multi-agency partners and community networks. Ensuring families maintain independence while respecting their culture and identity. About You We’re looking for someone who: Has experience working with migrant communities and managing a caseload of vulnerable families. Can motivate and engage families, lead multi-agency meetings, and make sound decisions under pressure. Communicates effectively and demonstrates cultural sensitivity. Holds a relevant qualification (Degree or NVQ Level 4) and has at least two years’ experience working with children and families. If you would like further information or discussion about the post, please contact Sarah Squirrell, Team Manager City & South sarah.squirell@norfolk.gov.uk or Roxanne Smith, Team Manager West & Breckland roxanne.smith@norfolk.gov.uk Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 27 January 2026 at 23:55 All other applicants closing date: 3 February 2026 at 23:55