What you need to know and show Essentials Strong expertise in all aspects of HR and employee relations, employment law and occupational health Ability to confidently assess risk in cases and make bold and commercial decisions that align with our ER strategy and valued behaviours Expertly apply decisions within our policies and procedures and knowing when we can push boundaries for the right ER outcome Proven stakeholder management skills and relationship building Deep expertise and knowledge of employment matters Excellent judgement, which uses a combination of experience and sound technical expertise Excellent verbal and written communications with the ability to break down complex information and communicate simply across a range of stakeholders Ability to create and execute an ER plan to make improvements on the ER performance of your business area/geographical patch and engage stakeholders in how, collaboratively, we achieve the required improvements Action-orientated with high energy, pace, agility, and pragmatism driven to deliver advice that is efficient, professional, and credible Strong commercial skills, balancing an environment of risk with commercial necessity Confident in using data to bring to life meaningful insight for our stakeholders, allowing us to drive the right focus for different ER outcomes Desirables How to get the best out of HR and ER technologies Mediation skills and techniques used to support informal resolutions