Account Managers are responsible for managing the commercial relationship and portfolio
management of existing and new corporate clients. Developing strong relationships with customers to
secure renewals/retention and identifying new opportunities.
Responsibilities
Developing & maintaining a portfolio of corporate clients
Identifying new development & revenue opportunities
Negotiation of procurement tenders to maximise revenue
Project management of all service deliverables
Attending regular strategy meetings with clients to understand, support and deliver
objectives
Customer information & document management
Managing client expectationsKnowledge, Skills, Experience
Key Experience:
Strong understanding of the energy industry and products
Successful track record of client portfolio management/retention and growth
Proven ability to build strong relationships, internal and external.
Demonstrated influence and negotiation skills in order to build strong relationships and
deliver expectations
Ability to effectively plan and prioritise workloads in line with KPI’s
Skills Required:
Customer focused;
Commercial acumen;
Excellent communication and interpersonal skills;
Proven analytical skills;
Ability to use own initiative with a pro-active attitude;
Capacity to work under pressure;
Influencing and negotiation skills;
Strong oral and written communication skills;
Business awareness;
Result driven;
Technically competent.
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