Join to apply for the Waiting List Coordinator role at University Hospitals of Morecambe Bay NHS Foundation Trust
2 days ago Be among the first 25 applicants
Join to apply for the Waiting List Coordinator role at University Hospitals of Morecambe Bay NHS Foundation Trust
Get AI-powered advice on this job and more exclusive features.
The Waiting List Office provides a pivotal interface between patients, Consultants and Clinical Business Units providing this service.
It is essential that the post holder has the ability to work in a demanding environment using empathy and diplomacy when dealing with complex and sensitive information on a daily basis.
An exciting opportunity has arisen to become a member of a professional team within a fast-paced department that provides a high-quality service for the management of patient’s elective surgery with a high level of job satisfaction when arranging patient care.
The successful post holder will be responsible for the management of scheduling patients their Pre-Operative Assessments and Elective Surgery, involving daily contact with patients via telephone, liaising with other departments and external agencies and supporting the management team and care groups to ensure performance standards are met.
The post holder must have the ability to work co-operatively in a team and adapt to change as required. Patient confidentiality and excellent customer care skills are essential.
The post holder will provide an information and communication link between the patient and the Clinical Business Units, while supporting the team to provide an effective, organised, comprehensive, efficient and high-quality patient centred service.
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
For further details / informal visits contact: Name: Rachel Melling Job title: Patient Coordination Manager Email address: rachel.melling@mbht.nhs.uk Telephone number: 01524 511900
Joanne Halpin
Waiting List Office Team Leader
Tel 01524 511900
joanne.halpin@mbht.nhs.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at University Hospitals of Morecambe Bay NHS Foundation Trust by 2x
Get notified about new Coordinator jobs in Lancaster, England, United Kingdom.
Prevention and Management of Violence and Aggression Assistant Advisor
Settle, England, United Kingdom 1 day ago
Property Coordinator: Creating Spaces That Connect People to Place
Upholstery Quality and Claims Coordinator
Preston, England, United Kingdom 2 days ago
Preston, England, United Kingdom 1 week ago
Learner Retention and Career Coordinator
Defence Business Services (DBS) Assistant Head DBS People Team
Blackburn, England, United Kingdom 1 week ago
Lytham St Anne's, England, United Kingdom 3 weeks ago
Customer Hire and Sales Co Ordinator - Warrington
Preston, England, United Kingdom 3 weeks ago
Temporary Works Coordinator (Tilbury, UK)
Assistant Vice President - Change Management People Advisory Services
Blackpool, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr