04/09/2025/in, ,, ,, ,, ,, ,,, /by
Parts & Service Advisor – Tipton Van Centre
45 hours a week with rotating start and finish times:
Week 1: 07.00 – 16.30; Week 2: 07.30 – 17.00; Week 3: 08.30 – 18.00
and 1 in 3 Saturday mornings paid at overtime
Dependent on previous vehicle dealership experience, this role is paying between £30,500 and £35,000
Operating within the newly opened Van Centre, (Hobart Rd, DY4 9LE) you will be part of a team developing and sustaining superior performance in Parts with some service reception tasks.
Parts:
1. Ensure customer orders are taken and supplied to the correct specification.
2. Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
3. Maintain an efficient filing and retrieval system.
4. Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
Service:
5. Ensure when working on the Front of House reception that customers are greeted professionally and with a friendly demeanor when booking in their vehicle, relaying back costs and information from their service and inspections etc.
6. Updating the customer throughout with timelines and costs where applicable
7. Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
Required Competencies:
8. Knowledge of vehicle parts essential with dealership front of house experience
9. To be able to competently use desktop PC and associated software & systems
Benefits:
10. 25 days holiday rising with service
11. pension scheme with employer matched contribution of up to 5%
12. healthcare cash back scheme
13. discounts across retailers, cinemas and theme parks ++
14. discount on Arval Contract Hire cars