Overview
Customer Delivery Driver - Hartlepool Extra at Tesco. Rate of pay starts from £13.35 per hour and increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with options to work fewer hours (minimum 12) if desired. Availability windows are used to schedule contracted hours, with 3 weeks’ notice before shifts. We aim for flexibility to fit colleagues’ needs.
As the face of Tesco on the road, you will meet customers in their homes and deliver more than just groceries—providing great service with a smile.
Typical role characteristics: hands-on, physical, varied shifts; most of the day you’ll work autonomously but with a supportive team at base.
Availability and role details are subject to scheduling needs and business requirements.
Role and Availability
Availability Window
* Mon: 19:00–23:00
* Tue: 19:00–23:00
* Wed: 19:00–23:00
* Thu: 19:00–23:00
* Sat: 19:00–23:00
Responsibilities
* Deliver your portion of the customer shopping trip, ensuring van and trays are clean and organised
* Keep the back yard tidy and pick up litter; wash trays as part of the tray wash process
* Load the van, check roadworthiness, and communicate any order changes or substitutions to customers
* Manage substitutions with customers, offering refunds where appropriate
* Deliver within the customer’s time slot and call before arriving if early
* Call the store if running 30 minutes or more late
Requirements
* Valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points
* Ability to build relationships with colleagues and provide warm, welcoming customer interactions
* Ability to respond quickly to changing customer needs and embrace store changes
* Motivated, energetic, and able to balance home and work life
Benefits and What’s in It For You
* Holiday starting at 20 days plus personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague discount: 10% off and 15% at pay day weekends; access to Cardcolleague benefits
* Free wellbeing resources and life cover of five times pay with pension matching up to 7.5%
* Additional benefits: discounts, cycle-to-work, and more; uniform provided
* Access to colleague networks and information about available benefits
About Us
Tesco’s vision is to become every customer’s favorite way to shop, with a commitment to serving customers, communities and the planet. Tesco is an inclusive employer, welcoming flexible working arrangements and diverse colleagues.
We are committed to a Disability Confident Leader recruitment process and accessible recruitment. For more information on accessibility support, please read the job posting.
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