Your newpany
We are currently seeking a motivated andpassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing oues.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.
Your new role
1. Deliver person-centred housing support to tenants across a designated patch
2. Support tenancy sustainment, including early intervention in cases of arrears or vulnerability
3. Work with individuals at risk of homelessness to develop and implement support plans
4. Liaise with external agencies ( social work, health services, DWP, third sector providers)
5. Carry out home visits, risk assessments, and welfare checks
6. Maintain accurate case records and contribute to performance reporting
7. Promote positive tenancy behaviour andmunity cohesion
What you'll need to succeed
8. Experience working in housing, homelessness, or a related support environment
9. Strong knowledge of tenancy sustainment, housing options, or homelessness prevention
10. Excellentmunication and interpersonal skills
11. Ability to manage a varied caseload and prioritise effectively
12. Experience working with vulnerable individuals orplex needs
13. A full UK driving licence (or ability to travel across the area)
A relevant qualification in housing, social care, or a related field is desirable but not essential.
What you'll get in return
14. Ongoing training and professional development
15. Opportunity to make a real impact within localmunities