Retail Team Member - Lewes
Location: Lewes
Hours: Saturday 09:00am - 05:30pm
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
* Offer remarkable service; the customer is always more important than anything else you are doing.
* Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
* Ensure the shop always looks immaculate, clean, and spotless; stock is replenished and rotated; and freezers are full.
* Be proficient on the till; operate it efficiently and accurately.
* Understand shop paperwork, necessary legal checks, and their purposes.
* Open and close the shop, and cash up.
* Check in deliveries, place orders, and assist with stock taking as required.
* Maintain a smart appearance with apron and name badge at all times.
Good to Have
If you are a foodie, great! But we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience is not necessary; however, previous experience in retail or a customer-facing role would be an advantage.
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or your child starting school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Be part of a B-Corp-certified business that values sustainability, people, and community
And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp, which means we care deeply about our food, our people, and doing the right thing—even when it’s not the easy thing.
Our vision is to be a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, abilities, and personalities. By collaborating, we can do remarkable things. If you would like to grow with COOK, please apply.
£12.30 for the engagement period.
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