Job Title: Customer service representative
location: Newcastle
Rate: £17p/h inside ir35 through umbrella.
duration: 3-6 month contract and looking to flip into perm
The working hours are between 8am and 10pm, Monday to Sunday - under a 6-8 week shift rotation so you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues.
Our client has a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We provide support to customers, calling us with enquiries and requests about their loan account.
They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. Is that you?
Do you have a passion for helping make things simple and easy for customers?
Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time?
Then this is a role you will be interested in.
What the company offers you?
A salary up to 23,500 GBP depending on experience.
Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme...