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Regional operations manager

Newtown (Powys)
Permanent
Regional operations manager
£68,267 a year
Posted: 14h ago
Offer description

Required Skills Care Manager Job Summary Regional Manager – Adult Social Care Services Location: North Powys, Wales (covering Welshpool, Newtown, Llandrindod Wells, Llanidloes, Llanfyllin, and Machynlleth) Salary: £68,266.59 monthly car allowance of £470 Hours: 37.5 per week We are seeking a forward-thinking, motivated and proactive individual to join a Regional Leadership Team overseeing multiple residential care homes across North Powys. The successful candidate must have proven experience managing a portfolio of residential care homes and will provide leadership, mentorship, and direction to service managers in their region. A strong knowledge of care regulations, commercial awareness, and a proven track record in budgetary control are essential. You will bring a dynamic, engaging leadership style with excellent stakeholder management skills and the ability to build and foster strong local and regional relationships. Key Responsibilities Objectives Take full accountability for the commercial performance of services, including occupancy and agency use. Work closely with Quality and Compliance teams to embed best practice and achieve strong regulatory outcomes. Monitor and ensure the financial integrity of services through regular review and process compliance. Oversee recruitment, onboarding, and probationary processes to ensure successful integration of new employees. Develop and maintain positive relationships with stakeholders and identify opportunities for business development and service growth. Leadership Lead, inspire, and develop service managers to deliver high-performing teams. Act as a visible and approachable leader, setting high standards of professionalism and care. Promote a culture of continuous improvement, employee engagement, and accountability. Ensure managers meet performance and behavioural expectations in line with organisational standards. Practice Expectations Ensure robust auditing processes are in place for up-to-date, person-centred care plans. Monitor the quality of care delivery across all services, ensuring holistic needs of residents are met. Oversee safeguarding processes, including investigations, reporting, and compliance with statutory requirements. Track and analyse incident trends and ensure appropriate investigations and action are undertaken. Relationships Support management teams in delivering excellent customer service. Build collaborative and constructive relationships with central support services and external partners. Lead regular management meetings, ensuring clear communication of agendas and outcomes. Essential Criteria Relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ 4 in Care; Registered Manager’s Award; QCF Level 5 in Leadership for Health and Social Care). Management experience in adult social care or a related healthcare setting. Demonstrable experience in budgetary control and effective people management. Flexible approach with the ability to support services 24/7, including responding to genuine emergencies out of hours. Valid driving licence and access to a car for work purposes. Desirable Criteria Experience in marketing services or occupancy growth. Ability to communicate in Welsh. Benefits 25 days annual leave. Individualised professional development programmes. Refer a Friend Scheme (up to £1,000). 24/7 GP access via online consultation app. Retail, leisure, holiday, and travel discounts. Death in service payment.

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