Job Title
Retail Supervisor
Job Information
Location: Belfast, County Antrim, United Kingdom
Client / Employer: Holland and Barrett Retail Limited
Job Type: Full Time | Permanent
Hours: 30 per week | Dual site: Ann Street & Donegall Place
Hourly Rate: £14.00 per hour
Responsibilities
* Lead by example, supporting the Store Manager to drive performance and achieve results.
* Coach and motivate colleagues to deliver exceptional customer service and develop product knowledge.
* Maintain a customer‑first culture across all store operations.
* Complete Qualified to Advise training to support customers with trusted expertise.
* Oversee stock management, ensuring availability, accuracy, and strong visual standards.
* Uphold high levels of compliance, safety, and operational excellence.
* Support commercial performance through cost control, sales focus, and team deployment.
* Identify opportunities to improve store efficiency and overall results.
Qualifications
* Confident team player who leads by example and motivates others.
* Strong communication skills, active listening, calm problem‑solving approach.
* Curious and passionate about health, wellness, and helping others.
* Adaptable and comfortable using technology to find information, support customers, and improve results.
* Experience in retail or customer service, or ready to take the next step into a leadership role with full training and support.
Benefits
* Up to 28 days annual leave
* 25% discount in store and online (plus free delivery); £/€50 annual product allowance
* Life Assurance
* Exclusive discounts on well‑known brands
* Access to Wellhub gym, studios, and wellbeing apps
* Free 24/7 confidential support through the Employee Assistance Programme
* Many more benefits to support personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We build an organisation with belonging at its heart, making health and wellness a way of life for everyone.
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