JOB DESCRIPTIONAbout The RoleWe are recruiting for intermediate consultants in content design.Content designers ensure that people get the information they need, when and where they need it, in a format that’s right for them.They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those needs.As an intermediate consultant specialising in content design, you’ll come to our company with strong content design skills and some experience of advising others on how to produce user-centred content.In return, we’ll provide exciting opportunities to develop further within your profession and as a consultant with clients.As an intermediate content design consultant, you’ll:help clients explore and solve problems using content design, people-centred design and Agile methodologieswork in multidisciplinary teams to design services that meet identified user needschampion inclusive approaches and styles within content designparticipate in our design communities of practiceestablish and manage relationships with clients and stakeholderssupport us in recruitment, events, blog-writing and winning new businesspromote company valuesAbout the Candidate:accurate writing skills and be able to refer to and contribute to style guidesknowledge of the user research process, and know how to contribute to discussion guides, research reports, and take notes in research sessionsthe ability to put content strategy into practiceexperience of designing accessible, inclusive contentthe proven ability to use data, web analytics and research to plan, maintain and evaluate contentexperience of using a content management systemthe proven ability to make complicated information easy to understandunderstanding of other roles within a multidisciplinary Agile team (for example UX designer, user researcher, product owner, delivery manager, developer)experience of sharing your work - this could be through a peer review or sub-editing process, group content crits, community meet-ups or show and tellsgood consultancy skills (for example, managing stakeholders and helping colleagues explore how content design can help them solve complex problems)the ability to champion content design, people-centred design and Agile methodologiesIt would be great if you had: working knowledge of the Government Digital Service (GDS) Digital Standard and Central Digital and Data Office (CDDO) assessmentsexperience of working with design patterns and content patternsan understanding of information architectureexperience of using content audits to implement a content maintenance planexperience of using design software such as Miro, Figma, Sketch or the GOV.UK prototyping kitexperience of Agile ways of working through the project cycle (Discovery, Alpha, Beta, live)experience in producing technical content where appropriate, research, work with subject matter experts, pair writing