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Communication and engagement representative (field based)

Milton Keynes
Wifinity
€30,000 a year
Posted: 28 April
Offer description

About us

Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in university accommodation, families visiting holiday resorts, or those living in shared accommodation and retirement communities face the same challenges. Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband—super‑fast speeds, WiFi, secure and private networks—without the downsides. We even offer Pay As You Go and flexible contracts so customers only pay for what they need without hefty penalties or long terms.

We take the complexity out of connectivity.


The opportunity

This role requires extensive UK travel. The successful applicant can expect to be on the road 4 days a week, Monday to Friday, but will have full autonomy over their calendar. The Communications and Engagement representative will support Wifinity’s commercial aims by playing a key role in the organisation of marketing and engagement events, promoting our services, driving user uptake and serving as the primary interface with end‑users on site. These include launch events, industry expos, trade shows, welcome stands, go‑live events, etc.


Key areas of focus

Joining the marketing team you will be required to support a wide range of work, ensuring marketing activities are executed on time and within budget:

* Extensive travel (4 days a week) to customer sites around the country
* Maintaining a strategic forward look of events and supporting new site launches and promotional events
* Promoting our services directly to and providing hands‑on support and advice to end users
* Ensuring marketing material is in place and effective
* Coordinating the calendar of events, including drafting/updating visit schedules, Wifinity representatives, and marketing material requirements
* Liaising with on‑site management, customers’ staff, the marketing/sales team, and others involved in events and engagements
* Conducting research, gathering data or insights on markets or customers
* Collating customer and end‑user insight and feedback
* Carrying out additional responsibilities at the company’s discretion


About you

You will be an enthusiastic person willing to get stuck in, pick up a range of practical tasks and ensure they are completed on time and within budget. You will want to learn more about communications and/or marketing and will embrace this opportunity to gain direct, hands‑on experience.

You will have strong organisational and communication skills, the ability to multitask and excellent time‑management sense. You will be able to prioritise flexibly and collaborate within a busy team.


What you bring

* Demonstrable desire to learn and start a career in communications and engagement
* Confident communication and accurate drafting and writing ability
* Strong people skills with the ability to collaborate with others
* Ability to work independently
* Ability to prioritise flexibly and use own initiative to meet tight deadlines
* Working knowledge of Microsoft Office applications
* Willingness to work to frequent and tight deadlines while maintaining a high standard of work


Nice to have (not essential)

* Some previous experience in a marketing‑related or event management role


We offer

A competitive salary and benefits package which includes an Annual Leave Buy & Sell Scheme, a remote first working environment, and flexibility to support a healthy work/life balance. The successful applicant will receive an offer that is subject to a satisfactory basic level DBS check.


At Wifinity

We are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics identified by law, including sexual harassment. We treat candidates and employees with courtesy, dignity and respect.

This advert can be available in other formats upon request. Please contact jobs@wifinity.co.uk for assistance.

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