Customer Service & Retention Agent – Rotherham (S63)
💰 £25,480 basic + uncapped commission (£34,270 OTE)
🕐 Full-time, permanent | 5 x 8-hour shifts | Scheduled a month in advance
We’re hiring! Join a dynamic team in Swinton, Rotherham as a Customer Service & Retention Agent. You’ll handle inbound calls, support renewals and upgrades, and use your people skills to boost customer satisfaction and sales.
🔍 What You’ll Do
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Take inbound calls – helping with renewals, upgrades, and queries
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Recommend tailored products and services
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Hit sales targets through great service and upselling
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Keep things professional, friendly, and focused
👤 What You’ll Need
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Customer service or sales experience is a bonus – not a deal-breaker
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Strong communicator, tech-confident, customer-first mindset
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Motivated by targets and performance
🎁 What You’ll Get
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£25,480 basic + uncapped commission (OTE £34,270+)
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Structured shift patterns, planned monthly
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Discounts, wellbeing support, dental plans and more
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Full training and development
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Office-based in Rotherham (S63) – five days per week
Ready to earn well while delivering great service?
Apply now – your next career move starts here