Role Overview
The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between!
What You'll Do
* Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities.
* Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights.
* Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations.
* Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs.
* Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands‑on application, mentoring and training.
* Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.
What You'll Bring
* Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities.
* Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what.
* Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently.
* Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value.
* Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value.
* Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.
Benefits and Perks
* Free NOW package, including Sky Sports and Sky Cinema
* Pension package with up to 9% employer contribution
* Private healthcare with mental health support
* Aviva Digital GP and dental insurance
* Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
* Sharesave and Tech schemes
* A range of Sky VIP rewards and experiences
How You'll Work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 (Monday, Tuesday & Thursday) days in the office per week.
Your Office Base
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Who We Are
We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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