Full Job Description
Coquet Trust are an inclusive and supportive employer who value the diversity of our staff, encouraging them to reach their full potential through relevant training and supportive leadership.
We are driven by our values which are to be committed, reliable, inspirational, trustworthy and inclusive. They are the foundation of all that we do and endeavour to achieve.
We are an Investors in People employer and by joining the Coquet Trust team, you will be given excellent support from your Manager as well as the wider team.
Working closely with other Head Office staff, you will deliver our values by putting the people we support at the heart of everything you do.
Purpose:
To contribute to providing a comprehensive HR and recruitment service to Coquet Trust which supports the business to meet its objectives.
Responsibilities:
* To be the first point of contact for general HR and recruitment queries for both internal and external customers, escalating queries as necessary.
* To provide information to managers and update systems to ensure key HR tasks are completed (e.g. probationary reviews, sickness reviews, driving license, DBS or visa checks).
* To draft and send correspondence to staff regarding changes to contracts, terms and conditions, job roles and other HR processes.
* To ensure that all new starters, leavers and staff changes are accurately maintained within the HR Database, prepare and issue all leaver letters and contract change letters and upload to the HR system.
* To ensure HR data in the HR system is accurate and kept up to date.
* To liaise with Payroll regarding starters, leavers contract changes, sickness, maternity, paternity leave.
* To ensure absence is correctly recorded in the HR Database that self certs are issued and ensuring that relevant line managers are aware of sickness absence details from fit notes to enable sickness absence to be managed effectively.
* To support with the end to end process of the administration of recruitment.
* To ensure that all pre-employment checks, including references, right to work, DBS and qualifications and any associated risk assessment are carried out in line with the agreed procedures.
* To provide data and information for the HR system to managers as required.
* Assist with employee relation issues as required.
* To carry out all routine administrative tasks associated with the post along with adhoc projects.
Personal Qualities:
* To take pride in your work and carry out tasks to a high standard.
* The ability to multi-task and work well as part of a team, as well as individually.
* Be flexible in your approach to work to ensure you contribute effectively to the overall service.
* To represent Coquet Trust in a professional manner and maintain the good reputation of the organisation at all times.
* Self-starter with interest in making continuous improvements to work practices
ESSENTIAL
Person Specification
* Good standard of education with GCSE qualification (or equivalent) in Maths and English
* Holding, or working towards, a recognised qualification in Human Resource Management
EXPERIENCE
* Experience of working in an HR or Recruitment role
* Experience working in a fast paced office environment
* Experience issuing contracts of employment and associated documentation
* Experience of using an HR database/system to effectively, store and retrieve data
* Experience of DBS check and DBS update service (desirable)
* Experience of working in the Social Care Sector (desirable)
* Experience of advising on HR Policies and procedures (desirable)
SKILLS AND KNOWLEDGE
* Good working knowledge of basic UK employment law
* Ability to liaise with other professionals and maintain effective working relationships
* Good I.T. skills including the Microsoft office suite
* Excellent written English
* Understanding of HR processes and requirement
* Aptitude for persistence and detail orientated
* Ability to communicate effectively verbally and in writing
* Ability to multi task, managing conflicting demands and priorities
* Ability to work independently and as part of a team
* To be able to maintain confidentiality in all aspects of their work
* To contribute to new and improved ways of working to ensure the delivery of an effective HR service
* Good working knowledge of GDPR
* Good working knowledge of CQC requirements (desirable)
Job Type: Full-time
Pay: Up to £24,242.00 per year
Benefits:
* Additional leave
* Employee discount
* Enhanced maternity leave
* Free parking
* On-site parking
* Store discount
* Work from home
Ability to commute/relocate:
* Gateshead NE11 0ED: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have the right to work in the UK for the next 6 months?
Experience:
* HR: 2 years (required)
Work Location: Hybrid remote in Gateshead NE11 0ED