Hospitality assistants

Overview

The Lost Gardens of Heligan is looking for enthusiastic, personable and customer-focused Hospitality Assistants to join its vibrant front‑of‑house team. This is a varied and fast‑paced role, ideal for individuals who are passionate about delivering exceptional visitor experiences in a unique and inspiring setting.

Working across Heligan’s cafés, restaurants and outdoor food outlets, the successful candidates will play a key role in serving high‑quality food and drink to over 350,000 visitors each year, as well as guests attending weddings, private events and corporate functions.

They will be advocates for the Heligan food story, confidently sharing knowledge of our Kitchen Garden and Home Farm produce, and helping to bring our seasonal, garden‑led offering to life for visitors. Maintaining excellent standards of presentation, service and hygiene across all hospitality areas will be central to the role.

Responsibilities

• Operate tills and handle payment transactions.
• Prepare and serve food and drink, including barista‑quality coffees and alcoholic beverages in line with legal requirements.
• Support both front‑ and back‑of‑house operations as needed.
• Maintain high standards of presentation, service and hygiene across all hospitality areas.
• Assist with special events such as Lost Suppers, and adapt to a varied schedule of daytime service, events and peak holiday periods.

Qualifications

• Prior experience in a similar hospitality environment.
• Confidence, friendliness and professionalism at all times.
• Strong communication skills, keen eye for detail and efficient teamwork in a high‑volume setting.
• Good understanding of food and drink, including coffee preparation and alcoholic service.
• Flexibility to work early mornings, evenings, weekends and peak holiday periods.

Benefits

Seasonal role with potential for permanent opportunities. The Lost Gardens of Heligan is a Living Wage employer. We offer a supportive and welcoming team environment, staff discounts and perks, and opportunities to develop within the organisation.