Role overview
This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We’re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities
* Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
* Responsible for adhering to and maintaining the JD Gyms Brand Standard.
* Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
* Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational and staffed to deliver daily expectations.
* Hold regular team meetings to aid development and keep everyone updated.
* Work towards and aim to achieve all sales and membership targets that are set.
* Drive and maximize secondary spending revenue.
* Ensure the whole of the gym facility is of the highest standard of cleanliness.
* Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. Manage the weekly banking process so that wastage and variance is minimal, maximizing profit.
* Ensure uniform standards are being adhered to by all team members and yourself.
* Always deliver outstanding member service.
* Help create an environment where the team enjoys themselves whilst at work.
* Always be an ambassador of JD Gyms.
Skills and Experience
* Must have a proven and successful track record of management experience within a leisure‑related industry.
* Must be passionate about customer service and be an inspirational leader in the way they manage.
* Must be qualified to at least Level 2 Gym Instructor.
* Must have a proven track record in driving sales and coordinating local marketing activity as well as recruiting and managing a successful team.
* Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
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