We’re looking for a Senior Product Manager/Head of Product to leadthe development and optimisation of our clients end-to-end customer sales journeys. You’ll own the product strategy for the customer/sales domain, driving customer‑centric solutions that maximise value, support business growth, and enable successful integrations and change initiatives.
The role
* Own and deliver the customer sales product strategy, aligned to customer needs, business goals and regulatory requirements
* Lead product discovery, using customer research, testing and data insights to inform priorities
* Take accountability for the sales product backlog, translating strategy into initiatives, epics and user stories
* Lead and support platform, system and journey integrations, including activity related to mergers, acquisitions or major business change
* Set and deliver OKRs, ensuring measurable outcomes and strategic alignment
* Work closely with Engineering, Customer, Delivery and wider teams to deliver seamless, end-to-end customer experiences
* Drive data‑led product development through experimentation such as prototyping and A/B testing
Experience Required
* A successful track record in creating, owning and delivering the product strategy for B2C products gained within the insurance and/or financial service industry.
* End-to-end product delivery experience, including integration of systems, platforms or digital customer journeys
* Experience supporting or delivering change associated with mergers, acquisitions or large‑scale transformations
* Proven experience leading a high-performing product teams
* Strong experience working in Agile environments (Scrum, DevOps)
* Excellent analytical and problem‑solving skills with a data‑driven mindset
* Strong stakeholder management skills, with the confidence to challenge and influence
* A balance of technical understanding and commercial acumen
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