Job Description
We are seeking a professional and proactive Night Transport Operations Co-Ordinator to support the delivery of our clients site in Burtonwood, WA5. This role combines operational coordination with direct customer interaction.
The Co-Ordinator will be responsible for driver allocation and planning, real-time monitoring, compliance checks, and system accuracy, while also engaging directly with the customer to provide updates, resolve issues, and ensure service levels are consistently met.
This is a skilled role requiring operational expertise and excellent communication and will be a 4 on, 4 off shift rota 19:00 to 07:00 (12 hour shifts)
What's on Offer?
* Holiday loyalty scheme
* Learning & development support
* Inclusive culture with employee resource groups
* Company Health Care Scheme
* Enhanced Maternity & Paternity Package
* Sick Pay Scheme
* Bike2Work Scheme
Key Responsibilities for Night Transport Operations Co-Ordinator
* Deliver the night transport plan, ensuring operational efficiency, service levels, and customer requirements are consistently met.
* Dispatch drivers with appropriate vehicles, workloads, and clear instructions, adjusting plans in real time where required.
* Monitor live operations, proactively resolving issues and making sound decisions to maintain performance and fleet utilisation targets.
* Act as the on-site overnight point of contact for the customer, providing timely updates and managing expectations professionally.
* Ensure full compliance with driver hours, working time regulations, company policies, and safety standards.
* Conduct driver briefings/debriefings, site audits, and initial incident investigations, escalating where necessary.
* Maintain accurate real-time updates across transport management and vehicle tracking systems, including job status and resource allocation.
* Support drivers overnight as the first point of contact, providing guidance on diversions, access issues, breakdowns, and operational challenges while ensuring effective shift handovers.
About You:
* Proven experience in transport planning, logistics operations, or a similar fast-paced operational environment.
* Strong understanding of transport compliance, driver hours legislation, and working time regulations.
* Confident decision-maker with the ability to remain calm and effective under pressure.
* Excellent communication and interpersonal skills, with the ability to manage customer relationships professionally.
* Highly organised with strong attention to detail and accuracy.
* Proficient in Microsoft Office and experienced in using transport management and vehicle tracking systems.
* Able to work independently on night shifts, taking ownership of operational performance.
* Proactive and solutions-focused, with the ability to anticipate issues and prevent service disruption.
Tezlom has built a strong reputation for offering great job opportunities. Whether you are looking for a couple of shifts a week or 5 days a week we may have the job for you.
We operate nationwide, 24/7, ensuring we can match you with the right job. Join our team and discover a role that suits your skills!
Click APPLY NOW to speak with our friendly team. Tezlom Logistics is acting as an Employment Agency in relation to this vacancy.
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