Recruitment Lead
Job Title: Recruitment Lead
Department: HR
Reports To: HR Director
Location: Group Head Office, Birkenhead
Starting Salary: £30,000 to £35,000 (DOE)
Job Purpose
Drive the full recruitment lifecycle for the Group, ensuring the attraction, selection, and onboarding of high-calibre talent across all business areas. The role is pivotal in supporting our growth, maintaining our reputation for professionalism, and upholding our values in every hire.
Responsibilities
* Develop and implement recruitment strategies to attract diverse candidates for Enforcement, Contact Centre, and support roles.
* Analyse market trends and competitor activity to ensure the Group remains competitive in attracting talent.
* Identify and utilise the most effective sourcing channels, including job boards, social media, networking events, and employee referrals.
* Draft compelling job descriptions and adverts that reflect the Groups values and attract suitable candidates.
* Screen CVs and applications, conduct initial pre-screens and interviews, and coordinate any further assessments with hiring managers.
* Oversee the interview and offer process, ensuring consistency, fairness, and a positive candidate experience at every stage.
* Partner with hiring managers, building strong relationships to understand their workforce needs and deliver tailored recruitment solutions.
* Champion employer branding initiatives to position the Group as an employer of choice within the Enforcement sector.
* Act as an ambassador for the Group, ensuring all candidate interactions reflect the Groups values.
* Ensure compliance with all relevant employment legislation and Group policies throughout the recruitment process.
* Utilise data and technology to track recruitment metrics (time to hire, source effectiveness, diversity statistics), identify trends, and drive continuous improvement.
* Promote diversity, equity, and inclusion in all recruitment activities, ensuring fair and unbiased hiring practices.
* Coordinate with external agencies and job boards as required.
Qualifications & Experience
* Minimum of 5 GCSEs - grades C and above including Maths and English
* 3+ years recruitment experience
Skills & Abilities
* Proven experience in recruitment, ideally within enforcement, debt collection, or a related sector.
* Strong understanding of recruitment best practices, employment law, and diversity initiatives.
* Strong interpersonal skills, with the ability to build effective relationships with hiring managers and stakeholders.
* Excellent verbal and written communication skills, with the ability to draft engaging job adverts and deliver clear feedback to candidates and managers.
* Proficient in using Applicant Tracking Systems (ATS) and HRIS.
* Strong organisational skills, with the ability to manage multiple vacancies and priorities simultaneously.
* Comfortable working to deadlines in a fast-paced, target-driven environment.
* High level of integrity, professionalism and confidentiality.
* Proactive, adaptable, and solutions focussed.