Overview
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. REHABILITATION SERVICES TECHNICIAN
Job Location: Division of Employment and Rehabilitation Services (DERS) – Rehabilitation Services Administration (RSA), 333 North 8th Avenue, Safford, Arizona 85546
Posting Details: Salary: 18.00/hourly ($37,440 annually). Grade: 16. Closing Date: Open until sufficient resumes are received.
Job Summary
DES is looking for individuals that are committed to service, community, and teamwork. The Department of Economic Security is seeking a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position provides potential applicants with disabilities a basic overview of Vocational Rehabilitation services, arranges office orientation sessions, and may complete initial interviews. The role works closely with clients to inform them of appointments, assist them in contacting and working with vendors, and show clients how to utilize community services. This position will serve in a hybrid work environment and may be available for remote work within Arizona (minimum 2 days per week in the office).
The State of Arizona supports a flexible work culture, including a Remote Work Program. All work, including remote work, should be performed within Arizona, unless an exception is authorized in advance.
Responsibilities
* Assist the counselor by performing various case management activities and work as a team with the counselor to support the client throughout the process.
* Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability-related information.
* Maintain client case files to ensure information is up to date.
* Provide resource and referral information to clients regarding community organizations, private agencies, institutions, inter/intra-agency groups, and other social services.
* Correspond with clients to inform and remind them of appointments for assessments, counselor appointments, and documentation requests.
* Provide information about Rehabilitation Services Administration programs.
Knowledge, Skills & Abilities (KSAs)
* Knowledge of Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
* Knowledge of guidelines and best practices of the Vocational Rehabilitation program.
* Knowledge of disabilities and available community resources.
* Knowledge of various computer software programs, including Microsoft Office Suite, Google Suite, internet applications, and email.
* Ability to manage caseloads and perform data entry with up-to-date progress notes.
* Written and verbal communication skills.
* Ability to establish and maintain effective working relationships.
* Ability to prioritize, assign, and review work.
* Ability to research and prepare letters for the Vocational Rehabilitation Counselor’s signature.
Selective Preferences
* Experience working with persons with disabilities.
* An Associate of Arts/Sciences or Applied Sciences in a human services field; or 21 semester hours in a related discipline with one year of experience in vocational rehabilitation or independent living programs; or a high school diploma/GED with two years of experience in vocational rehabilitation or independent living programs; or three years of experience in an organized program serving individuals with developmental disabilities.
* Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college; substitutes for one year of experience.
Pre-Employment Requirements
* Candidates must pass checks of the Child Protective Services Central Registry and the Adult Protective Services Registry.
* Must obtain a valid Level One Arizona fingerprint clearance card prior to first day of employment to work with children and vulnerable adults.
* Successful background and reference checks; employment contingent upon completion of the above and agency accommodations.
* All new State employees must complete E-Verify.
* Travel will be required for State business. If driving is an essential function, you must hold a valid driver's license and comply with driver training and record checks. Vehicle insurance is required for personal vehicles used for State business.
Benefits
* Comprehensive benefits including medical, dental, life, and short-term disability insurance.
* Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
* 10 paid holidays per year.
* Vacation time accrued bi-weekly; Sick time accrued bi-weekly.
* Paid Parental Leave (pilot program) up to 12 weeks per year for newborn or newly placed foster/adopted child.
* Deferred compensation plan; wellness plans; tuition reimbursement; stipends; Infant at Work Program.
* Rideshare and public transit subsidy; career advancement and employee development opportunities; flexible schedules for work/life balance.
Remote work option available; remote work is a management option, not a guaranteed entitlement. See benefits page for full details. Learn more about Paid Parental Leave and the State of Arizona benefits page.
Retirement
State employees participate in the Arizona State Retirement System (ASRS) and Long-Term Disability after a 27-week waiting period. The ASRS provides life-long retirement income. A voluntary deferred compensation program is available for tax-deferred investments. On or shortly after your first day, you will receive information about available insurance plans and enrollment deadlines.
Contact
For questions about this career opportunity, please contact Lizbeth Alarcon at (480) 521-0391 or email LizbethAlarcon@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request accommodations by contacting the same number or email. Requests should be made as early as possible to arrange accommodations.
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