CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Help desk associate.
You shall provide customer service by answering incoming service requests, via phone, email & online requests from sites on facility-related issues. Maintain strong relationships across the Account, promoting the 'One Team' approach.
· Provide prompt and efficient service to sites via phone/CMMS system/email. Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
· Ensure compliance with all CBRE policies, procedures and directives.
· Advanced computer skills in Microsoft Excel and Word
· GCSE passes in English and Maths
· When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. Applicant AI Use Disclosure
We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process