At One Stop Store Ltd., we are committed to continuously improving service to our local communities. As a Warehouse Team Manager, you will have a crucial responsibility in achieving this goal. Your role involves leading and managing warehouse operations and a team of colleagues, ensuring safe and efficient service, and maintaining a clean and organized environment. By doing so, you will enable our team to provide flawless service to our customers. Managing a team and designated area of responsibility, ensuring top-tier customer service while consistently meeting or surpassing critical metrics. Addressing daily and weekly operational challenges through direct communication with the DC Manager, Shift Managers, and Transport Managers. Coordinating and reviewing DC Health & Safety performance, making sure all team members contribute to a strong Health & Safety culture and follow the H&S policy. Maintaining up-to-date lists and procedures for blocking issues and critical concerns related to site security systems and processes. Collaborating with the Inventory Controller to stay informed about the site's stock/shrink position. Leading team development by focusing on areas such as induction, training, performance, and mentoring to foster growth and success. To be successful in this role and put our customers at the heart of everything we do, you will need to: Demonstrate a passion for delivering excellent customer service. Be friendly, approachable, and reliable in your work. Adapt to a fast-paced environment with ease. Encourage, engage, and mentor your team to deliver world-class service. Collaborate with your team to achieve and exceed critical metrics. Lead and take accountability for your team and area of responsibility. Ensure our products reach the right stores on time and in excellent condition. Contribute to making sure customers can purchase the products they want when they want them. Ideally, have experience working in a warehouse environment. If you are ambitious and driven, we invite you to join our team and help us continue to provide outstanding service to our customers.