We have an exciting opportunity to join our Team as a Heating Services Administrator in Larbert
The purpose of the role is to ensure that all administration processes are maintained and expected deadlines are achieved in line with set KPI’s and targets to support budget performance and support Router and Engineer activities
As a Heating Services Administrator you will receive:
* Competitive salary
* Hybrid working
* Brand discounts through Certas group scheme
* Buy and sell holiday scheme
* Company pension
Are you a Heating Services Administrator? We're looking for:
* A minimum of GCSE Maths and English
* Minimum 2 years’ experience of working in an administrative/customer service role, involving an element of selling to customers
* Effective organisational skills in order to plan own work on a daily basis
* Proven ability to match resources within the business to meet customer requirements
* The ability to negotiate with customers
* An excellent communicator, particularly over the phone
* Confident
* High degree of self-motivation and time management
* Resilient, persistent and tenacious
* Possesses a results orientated attitude
* Good organisation skills and ability to prioritise
* Good listening skills
* Energy and enthusiasm to deal effectively with customers and engineers
* Team Player
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only.
If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
For further information please email recruitment@certasenergy@co.uk
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK.
With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast-paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only.
If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
For further information please email recruitment@certasenergy@co.uk