The Intensive Support Service has been developed to provide a bespoke supported living services in the Hyde Tameside area of Greater Manchester to adults over the age of 18 with learning disabilities, autism and mental health needs and complex needs. The adults accepted into the service have been identified through the Transforming Care Agenda. The service operates 24/7 using a trauma informed and case management model of care to provide support and opportunities for increased independence in the community for three adults. We have developed the new and exciting role of Service Manager to provide operational leadership of the service in a dynamic and sensitive way. Staff members recruited will initially be required to work dynamically between the Registered Office, service, and current care provision, to ensure service users experience a well-planned transition into their new home. Above all you will be warm, able to engage and approachable You are "hands on" You will be a great communicator both verbally and in writing You will have problem solving skills You will be confident You will be professional, responsible and accountable You will show low expressed emotion and be collaborative and emotionally resilient You will have a copious amount of compassion for service users and staff You will be an excellent team player You will support the Service Manager to lead the staff team to deliver the highest standards of support, enabling service users to develop and enjoy wellbeing, quality of life, and community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service. Strong working relationships will be built based on respect and unconditional positive regard. You will hold a Caseload of at least, one of the three individuals living in the service, with a clear focus upon coordinating all aspects of person-centred support and record keeping. A minimum of three years' experience in providing care and support to people with learning disabilities and/or complex needs is essential for this role. We would welcome the opportunity to discuss this rewarding role with you, and to tell you more about this exciting new service opportunity - please contact Diane Burrow on 07887 494 832 or via email at. Please include your contact telephone number in the email, and you will be called to discuss the role. Vacancy Reference Number: 71943 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS