1. Strong administrative background and ability to multitask
2. Excellent communication skills.
About Our Client
Based in Bromley, our client is a medium-sized organisation in the Business Services sector. They have a reputation for providing exceptional customer service and are highly respected within their industry.
Job Description
3. Handling daily queries from engineers and customers via phone, email, and internal referrals
4. Managing our CRM database, ensuring accurate records in line with GDPR compliance
5. Scheduling work for engineers and overseeing progress from start to completion
6. Researching and ordering parts, tracking delivery times for scheduled jobs
7. Preparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes
The Successful Applicant
A successful Multiworks Coordinator should have:
8. A degree in business, administration or a related field.
9. Proven experience in an administrative role
10. Outstanding communication and customer service skills.
11. Proficiency in using project management software and tools.
12. Strong attention to detail and problem-solving abilities.
13. Ability to work well in a team and autonomously.
What's on Offer
14. Career progression opportunities
15. 20 days of paid annual leave, plus 8 days of bank holidays
16. Company pension plan after successful completion of probation
17. A supportive and friendly team environment