Overview
Housing Officer— Location: Northampton — Hours: 37 hours per week - Hybrid — Salary: £35,971 per annum — Essential Car Allowance: £1,657 per annum.
We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services.
Key Responsibilities
* Manage a neighbourhood patch to deliver effective tenancy and estate management services.
* Handle tenancy issues including anti-social behaviour, lettings, and void management.
* Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods.
* Support the delivery of excellent customer service and contribute to continuous service improvement.
What we\d love to see from you
* Proven experience in a housing management role, with a strong customer focus.
* Ability to manage competing priorities and work effectively under pressure.
* Excellent communication and interpersonal skills, with a proactive and positive approach.
* Valid driving licence and access to a vehicle.
In return
* 25 days annual leave (plus bank holidays)
* Flexible working arrangements
* Health cash plan (following probation)
* Social Housing Pension Scheme
* Ongoing training and development opportunities
If this Housing Officer role is for you then please apply or contact (url removed)
J-18808-Ljbffr