Location: Roseberry Park Hospital, Marton Road, Middlesbrough, North Yorkshire, TS4 3AF
Reports To: Deputy Care Operations Manager (DCOM)
Job Type: Full-time
Shift Pattern: 12-hour shifts (Day & Night Shifts)
Pay rate: £12.99 p/h for days; £13.99p/h for nights and weekends; Blended rate of: £13.51 p/h. Annual salary starting from £29,595.10
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If you’re looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments. You’ll support a passionate team while enhancing their skills and ensuring the highest standards of care for patients in transition.
We are seeking experienced, caring, and committed Mental Health Transport Team Leaders to help lead and mentor our team. This role is perfect for individuals who thrive in leadership, provide compassionate care, and are dedicated to the personal and professional development of their team.
As a Team Leader, you will lead a close-knit group of professionals in the provision of mental health transport services, ensuring that all patients are treated with dignity, care, and respect.
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What You’ll Be Doing
You will be responsible for leading and developing a team providing safe and dignified transport services, including:
* Ensuring high-quality patient care during transfers, ensuring safety, comfort, and professionalism
* Training and mentoring new and existing team members
* Maintaining vehicle standards and ensuring compliance with health & safety regulations
* Supervising and coaching the team to deliver exceptional care while maintaining a positive team culture
* Collaborating with the Deputy Care Operations Manager (DCOM) and other business leaders to implement best practices and new initiatives
* Managing rotas and optimising team productivity while balancing patient care and business goals
* Supporting business development through building relationships with clients and stakeholders
* Deputising for the DCOM in their absence, ensuring continuity of service
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Requirements
* Full UK Manual Driving License (Required)
* Enhanced DBS Certificate within the last 3 years (Preferred)
* Experience in managing and developing teams in a healthcare or transport environment
* Strong communication skills, with the ability to stay calm under pressure and manage difficult situations
* Passionate about patient care, demonstrating empathy and respect in all interactions
* Minimum 12 months driving experience in a relevant setting preferred
* Ability to act as a role model for quality patient care and company values
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Who We Are
Secure Care UK was founded in 2013 in response to the national need for secure and compassionate patient transport services. We specialize in transporting individuals detained under the Mental Health Act, offering services in compliance with the Restraint Reduction Network (RRN) standards. We are proud to be the first and only secure transport provider in the UK meeting these high standards.
Celebrating 10 years of service in 2023, our values are built around Patient First, Respect, Openness, Unity, and Determination.
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What We Offer
Training & Development:
* Full Induction including de-escalation techniques, physical intervention, and First Aid
* Additional Specialist Training and NVQ Diplomas
* Career Progression opportunities and mentorship to develop your leadership skills
Benefits:
* Company Pension & Cycle-to-Work Scheme
* Refer-a-Friend Bonus
* Health Care Cash Plan after a 6-month probationary period
* Eligibility for Blue Light Card
* Employee Assistance Programme from day one
* Full Uniform & Enhanced PPE
* Additional Annual Leave after 2 years of service
* Wagestream financial wellbeing platform
* Monthly Care Awards and driver recognition schemes
* Suggestion Scheme with rewards for implemented ideas
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Please Note
Due to the nature of our work, flexibility is essential. Shifts may vary depending on patient needs, and overtime may occasionally be required.
* Overtime is paid at £22 p/h
* Enhanced Pay (£1.20 p/h) for work involving Place of Safety and Bed Watch activities
* Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts
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If you’re passionate about leading a team and making a positive difference in the lives of others, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.
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