Senior Intermediate Support Worker (Home First)
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About the vacancy
Vacancy ID:
2283
Organisation:
Carmarthenshire County Council
Number of vacancies:
1
Contract type:
Permanent Full Time
Location:
Carmarthenshire
Grade:
Grade F +8%
Salary:
£30,886 - £35,204
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly
Hourly Rate :
£ £18.25
Contract Hours
37
Come and join our team
"Lead with compassion. Empower independence."
Make a Lasting Impact – Join Our Home First Team – Rated Excellent by Care Inspectorate Wales, 2025.
Are you an experienced, confident, and compassionate individual with a passion for community-based care? Are you ready to take the next step in your career? We are seeking a proactive Senior Support Worker to join our team and play a key role in delivering and shaping Carmarthenshire's Reablement, Discharge to Recover and Assess (D2RA), and Admission Avoidance services.
In this role, you will provide vital support to individuals, primarily older adults, helping them regain independence, build confidence, and continue living safely in their own homes.
This is a senior post within the Home First Intermediate Care Model, operated jointly by Carmarthenshire County Council (CCC) and Hywel Dda University Health Board (HDUHB).
In this senior role, you will not only deliver high-quality, person-centred care and support, but also provide guidance, mentorship, and day-to-day support to our dedicated team of Support Workers. You will help to coordinate care plans, monitor progress, and ensure that every individual receives the right support at the right time. Working as part of a supportive and forward-thinking team, you will be committed to making a real difference, one person at a time. You will both support, and be supported by, the Intermediate Care Leads to achieve the best possible outcomes and make a real difference.
What are we looking for?
We are looking for a confident, compassionate, and highly motivated individual who can lead from the front in a fast-paced, integrated community setting.
You will be someone who:
Thinks holistically – You see the bigger picture, understanding how health and social care systems must work together to support people effectively.
Leads with purpose – You are experienced in supervising and motivating care teams, ensuring high standards and professional accountability.
Communicates effectively and confidently – Whether engaging with ambulance crews, GPs, therapists, families or your own team, you build trust and act decisively.
Acts under pressure – You are confident in complex situations and able to respond rapidly to crisis, falls, and urgent referrals.
Is solution-focused – You use your professional judgment and creativity to find person-centred solutions, balancing risk, independence, and safe care.
Is committed to excellence – You understand the regulations and standards that govern care in Wales and strive to exceed them.
Builds strong partnerships – You work collaboratively with colleagues across health and social care to ensure timely, seamless service delivery.
We are looking for someone who shares our values and behaviours and is ready to shape and deliver community care in new and innovative ways.
Why join us?
* Take on a rewarding leadership role within a supportive, collaborative team
* Help shape and oversee care delivery, ensuring the highest standards
* Access excellent training and career development opportunities
* Gain invaluable leadership experience in social care
Becoming a Senior Support Worker in our Home First Team is more than a job, it is a chance to influence positive change every day. Whether you're looking to build a long-term career in care leadership or develop key supervisory skills for the future, we'd love to hear from you.
You will be welcomed into an established intermediate care team. This is your chance to be part of something bigger: an organisation that values your contribution, invests in your development, and offers real opportunities to grow.
The role includes:
* Supporting individuals with goal-setting and rehabilitation planning
* Working closely with service users, families, and professionals to promote independence and recovery
* Contributing to a collaborative, person-centred approach to care
* Triage and manage referrals in partnership with professionals from across the ICMDT, including GPs, community nurses, therapists, and social care.
* Work closely with ambulance services to support individuals at the point of crisis and help avoid unnecessary hospital admissions.
* Respond to falls-related referrals in collaboration with health professionals and develop appropriate short-term support packages to maximise recovery.
* You need to be flexible for the needs of the service and be able to respond and work county wide
Our rates of pay are highly competitive with similar posts across the Health and Social Care sector. Not only is the hourly rate for guaranteed contracted hours amongst the best paying in Wales we are also able to offer a range of other benefits such as pay to travel between calls plus 45p per mile for personal car costs, use of pool cars, access to reward schemes, a highly rated pension scheme, generous paid holiday entitlement, maternity & paternity allowances and much more.
Uniforms, bags, personal protective equipment (PPE), and mobile phones are provided to all of our home carers to access their rosters and information about what's happening in the service and the wider county council, including staff discount schemes.
For an informal discussion please contact:
* Gail Sinclair:
Email:
* Marie Lane/Emma James: /
Email: /
Job Description:
– 278KB Opens in a new window
DBS level:
An Enhanced with Barred List Disclosure and Barring Service (DBS) check will be requested for this job. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children or adults at risk
Welsh language level - verbal
Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level
Closing Date:
12/10/2025, 23:55
The Rewards
We offer an excellent benefits package including:
* Competitive salary
* Automatic enrolment into the Local Government Pension Scheme
* Generous annual leave entitlement with the option of purchasing addition annual leave
* Access to staff health and wellbeing support
* Personal development and career progression
* Staff discount schemes and other benefits e.g., cycle-to-work scheme
* Flexible working and family friendly policies
Additional Information
We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.
Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: Please Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: or contact and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.
Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.