Customer Service & Despatch Administrator
Location: Clevedon, North Somerset
Hours: 40 hours per week
08:45 to 16:45 Monday to Thursday
08:45 to 16:00 Friday with early finish
Salary: Competitive, available on application
Contract: Permanent
We are recruiting for a Despatch Administrator to join a growing food manufacturing business at their Clevedon site. This role sits within the Supply Chain team and reports to the Inside Sales Team Leader.
Key Responsibilities of a Customer Service & Despatch Administrator:
* Deliver a high level of customer service, liaising with customers and suppliers
* Process sales and purchase orders efficiently
* Manage customer expectations and ensure deliveries are on time and in full
* Respond promptly to customer queries and orders
* Coordinate despatch of goods with logistics providers and hauliers
* Prepare despatch documentation
* Manage and coordinate third party storage
Key Skills of a Customer Service & Despatch Administrator:
* Previous experience in customer service and/or despatch
* Strong attention to detail and ability to work in a fast-paced environment
* Confident communicator and effective team player
* Competent in Microsoft Office including Word, Excel and Outlook
* GCSE Maths and English (or equivalent) at Grade B or above
* Excellent time management and flexible approach
* Full Right to Work in the UK
* Full clean driving licence
Benefits:
* Auto-enrolment pension scheme (3% employer, 5% employee)
* WPA Healthcare NHS Top-up Scheme after probation
* Death in Service benefit
* Employee Benefits Scheme and Employee Assistance Programme
* Generous holiday entitlement increasing with service
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