Overview
An exciting opportunity has arisen for a Band 4 Administrator to join the NHS England Highly Specialised Rare Disease Service for NF2-related Schwannomatosis (NF2), based within the ENT Department at Cambridge University Hospitals (CUH). This service operates on a hub-and-spoke model, with the Cambridge team providing central support to spoke services in Birmingham, Leicester and Nottingham, as well as to the wider East of England and Midlands region. We are seeking a highly motivated and well-organised individual to provide efficient and effective administrative support to the NF2 Service. This is a specialised area within ENT, supporting patients with Neurofibromatosis Type 2 (NF2) — a rare genetic condition requiring coordinated, multidisciplinary care.
You will work both independently and as part of a multi-disciplinary team (MDT), liaising with professionals within CUH and across the regional NF2 network in England. The role is integral to ensuring the safe and effective delivery of patient services, supporting communication, data management, and coordination across the MDT.
Responsibilities
* Provide coordination and administrative support to the NF2 team, including preparation for MDT meetings.
* Offer telephone, email and message triage and redirection for patients, relatives and colleagues contacting the service.
* Deliver PA support to the specialist nursing team and administrative assistance to other professionals within the NF2 and ENT teams.
* Manage data collection and submission, including scan results and audit data for both local and national clinical review.
* Contribute to the wider ENT secretariat as required, supporting departmental processes and communication.
Candidate profile / Qualifications
* Motivated, committed and flexible, with strong organisational and prioritisation skills.
* An effective communicator, confident in working with patients, families and multidisciplinary professionals.
* Proficient in database management and confident handling of confidential and sensitive information.
* Able to work both independently and collaboratively as part of a wider clinical and administrative team.
* Previous knowledge of NF2 is not required; comprehensive training will be provided.
About the role and working arrangements
The NF2 team is dedicated to delivering excellent care, improving outcomes and enhancing quality of life for people living with NF2. The post requires on-site presence and can support working from home for one day per week, after training is completed.
About CUH and equality
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. The Trust values Together - Safe, Kind, Excellent – and is committed to promoting a diverse and inclusive community. Applications are welcome from all suitably qualified individuals regardless of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, pregnancy and maternity status or socio-economic background.
Additional information
* Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
* Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa. Sponsorship is not offered for this position.
* For NHS Cambridgeshire and Peterborough based roles, applicants identified as at risk of redundancy will be prioritised, but interviews cannot be guaranteed.
* The advert closes at midnight on 27 November 2025; interviews are due on 10 December 2025.
Benefits
We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Benefits also include cost-reduced Stagecoach travel to and from CUH, free Park and Ride between Babraham Road and Trumpington, subsidies for parking, and on-site amenities such as hot food options and staff spaces designed to support good working days.
#J-18808-Ljbffr