Job overview
The Patient Safety Investigator Lead will act on behalf of the Assistant of Patient Safety and Effectiveness to investigate National and Local incidents meeting the National Patient Safety Incident Response Framework (PSIRF) occurring within the Trust, ensure effective support and engagement with affected persons including staff, patients, families and carers. Identify learning from those investigations and support clinical and corporate services to make improvements in quality and safety.
The post holder will be integral support the organisations’ way of working, model its values and leadership behaviours, and champion safe, effective, and personal care.
Main duties of the job
The Patient Safety Investigator Lead will be responsible for undertaking and leading the investigation process for a concurrent number of allocated patient safety incidents across the Trust, many of which will be characterised by high levels of complexity, sensitivity, contention and may contain distressing information.
To ensure effective support and engagement with affected persons.
Write complex report findings which identify learning from those investigations and support clinical and corporate services to make improvements in quality and safety;
Working for our organisation
The Patient Safety Incident Investigation Team are a small team who were established 4 years ago to support the trusts implementation of the National Patient Safety Incident Response Framework. We are a dedicated team who investigate high level incidents that occur within the Trust to identify learning from safety events that helps to support quality and safety improvement work across the trust.
Detailed job description and main responsibilities
Act on behalf of the Trust to investigate patient safety incidents occuring within the Trust, ensure effective support and engagement with affected persons, identify learning from those investigtions and support clinical and corporate services to make improvements in quality and safety.
Presenting complex, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patients and their families, victims and their families, senior managers and clinicians, directors, front line professionals etc.
Support and take a lead on sharing learning across the trust including development of a quarterly patient safety bulletin, patient safety podcasts and events.
· Lead the design, delivery and evaluation of training for managers, senior managers and clinicians in incident investigation techniques and processes (including Patient Safety Response, Family Liaison Officer training and human factors/ergonomics);
Person specification
Essential
Essential criteria
* Educated to degree level or equivalent level of experience working within the NHS
* Training in incident investigation analysis
* Successful management of continuous improvement in complex environments
* Experience using complex information and of developing reports
* Good knowledge and understanding of the key components of quality governance
* Demonstrable knowledge of methods of developing and embedding evidence based clinical practice, service improvement and quality assurance
Desirable criteria
* Clinical qualification and current professional registration
* Training qualification
* Training is Human factors/ergonomics
* Experience of interpreting complex information, distilling key message and themes and presenting issues and options to senior audiences