Better places, thriving communities.
Job Title: Cleaning Operative
Hourly Rate of Pay: £14.63
Contract Type: Permanent
Type of Employment: Full Time
Total Weekly Contractual Hours: 40
Shift Pattern: Monday to Friday 07:00am to 16:00pm (1hour break unpaid) (Day Shift)
Location: Central Government, London, Greater London, England, SW1A 2JH
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
Behaviours: It include knowledge of relevant procedures, Level of customer Service, Team Player, Health and safety awareness and knowledge
Job Description include to work within the Cleaning Services Team, carrying out duties effectively and efficiently in accordance with contractual requirements. Have available to cover the positions form other cleaners' operatives. Follow the Company's Health, Safety and Quality procedures within the course of the role. Ensure all equipment is kept clean, well maintained and is a safe working order, i.e., PAT Tested, etc. Have an understanding of the designated cleaning area, including the agreed work to be carried out and time allocated to the area. Prepared to undergo training on all cleaning equipment, materials and approved chemicals used within the premises.
To comply with the requirements of Health & Safety, other relevant legislation and premises policies. To wear protective clothing (PPE) as issued. Ensure uniform is clean and tidy. To report complaints from clients immediately to the Cleaning Supervisor/Service Support Manager. Perform miscellaneous cleaning duties as instructed by the Cleaning Supervisor. Pin in on arrival at site and on completion of work. Shoes must be fully covered with tread and appropriate for the requirements of the role. Always understand and observe Mitie and Client site rules.
Criteria: All applicants subject to Government Vetting check. British citizen, Indefinite stay or EU Citizen.
Must have been residing in the UK for the past 5 years. 3 years passport validity. Health and Safety responsibilities: Always follow Group and company policies and procedures.
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
Information Security: Ensure compliance with Mitie's information security procedures in all activities. Proactively identify and report security risks to your manager. Report actual and suspected security incidents.
Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .