Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Global Service and Reliability is a fast-paced, high-impact team at the heart of Sky's technology operations, where every decision you make helps protect the experience of millions of customers across TV, broadband, mobile, and telephony. As a Group Incident Manager, you'll be the driving force behind resolving major and crisis-level incidents, leading recovery efforts, coordinating cross-functional teams, and communicating directly with senior leadership across Sky, NBCUniversal, and Comcast. This is your opportunity to work with cutting-edge platforms, influence service stability at scale, and play a key role in shaping the future of smart, resilient operations in one of the most dynamic media and technology environments in the world.
What you'll do
1. Take the lead in managing high-profile, major, and crisis-level technology incidents across Sky's TV, broadband, mobile, and telephony platforms where every second counts
2. Use you...