Customer Service Representative - Part Time Evenings, Monday-Sunday: 17:00-23:00 (15+10 Hours)
Join us as a Customer Service Representative - Part Time Evenings, Monday-Sunday: 17:00-23:00 (15+10 Hours) at QVC.
Position Overview
We have an exciting opportunity within our Customer Care Team in Knowsley as a Call Centre Representative.
Hourly Pay: £13.81 per hour
Contract Type: Permanent, Part-time
Work Hours
* On Call Evenings Monday - Sunday: 17:00-23:00, with 2 weeks' notice of shift.
Responsibilities
* Handle inbound customer calls, resolve complex inquiries, and promote brand advocacy.
* Work collaboratively within a team to ensure overall success.
* Achieve individual performance targets.
* Participate in four weeks of training to prepare for the role.
Candidate Requirements
* Desire to deliver first-class customer service.
* Ownership of performance and continuous improvement.
* Ability to engage with customers and colleagues positively.
* Experience interpreting and responding to customer questions.
* Proficiency in computer use.
Work from Home Policy
Flexible work arrangements combining home and onsite work, with at least the first 3 months onsite.
Benefits
* Supportive onboarding and training.
* Opportunities for career growth.
* Competitive compensation and benefits, including paid time off, employee assistance, parental leave, and more.
* Inclusive workplace committed to diversity and equal opportunity.
Apply online today! For assistance or accommodations, contact us at WorkWithUs@qvcqrp.com. We are a Disability Confident employer offering a Guaranteed Interview Scheme.
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