Avencia are partnered with a leading insurer to recruit a Claims Adjuster handling Financial Institutions, Fintech and Management Liability claims. This is an excellent opportunity for candidates with experience in FI or PI claims to join a high-performing team and handle London Market claims. Key responsibilities Handle FI and Management Liability claims in line with internal claims and reserving philosophies. Deliver a customer-focused approach through timely service and clear, professional communication with brokers and insureds. Contribute to team KPIs, proactively identifying areas for improvement and sharing feedback with Claims Managers. Work with managing agents and service providers across multiple jurisdictions. Collaborate with colleagues, sharing insights and best practice across the team. Provide feedback on claims trends, policy wordings and renewal considerations to Claims Managers and underwriters. Build and maintain strong broker relationships, acting on feedback to enhance service delivery. Report on key claim developments, trends and significant notifications. Skills & experience Previous experience handing claims in Professional or Financial Lines Demonstrate strong written and spoken communication skills. Demonstrate strong team work. Possess strong independent organisational skills. Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.